Prime Dispatching Solutions offers flexible roadside assistance dispatching and/or customer service solutions tailored to your operational needs. Choose from 8, 16, and 24-hour coverage options, providing custom support for your business while emphasizing customer satisfaction.
Standard Coverage Options
8-Hour Coverage
One shift of 8 hours per day with 1 dispatcher per shift. Ideal for businesses requiring part-time coverage during peak hours.
- 1 shift per day
- Perfect for peak operational times
- Flexible scheduling options
16-Hour Coverage
Two shifts of 8 hours each, offering 16 hours of coverage per day. Perfect for businesses with extended operational hours or peak-demand periods.
- 2 shifts per day
- Extended operational support
- Ideal for high-demand times
24-Hour Coverage
Three shifts of 8 hours each, providing full 24-hour coverage. Perfect for businesses requiring non-stop, around-the-clock service.
- 3 shifts per day
- Non-stop service availability
- Best for businesses needing 24/7 support
Customized Solutions
Additional hours or extra dispatchers/customer service representatives (CSR) can be arranged upon request. We also offer custom services for large-scale operations or coverage needs beyond with additional dispatchers/CSR. Our flexible service options include:
- 1 or more dispatchers per shift
- Customer service operators
- Custom scheduling to fit your operational requirements
- Scalable solutions for growing businesses
Expertise You Can Trust
Our team has specializes in towing and roadside assistance dispatching, handling a wide range of services, including but not limited to:
- Towing
- Tire changes
- Jump-starts
- Fuel delivery
- Lock-out services
- And more!
Using the latest technology and streamlined dispatching processes, we make sure every request is handled quickly and accurately. Our dispatchers efficiently coordinate with service providers to minimize wait times and keep your customers happy.