Who We Are
At Prime Dispatching Solutions, we specialize in professional dispatch and customer service support tailored for towing and roadside assistance companies across the United States.
Founded and operated in Toledo, Ohio, we bring years of hands-on experience in the towing industry—both on the road and behind the desk. We understand how every missed call can cost you a job, and how important fast, accurate dispatching is to your operation. That’s why we provide reliable, U.S.-based support 24/7, so your drivers never miss an opportunity and your customers never feel ignored.
Why Tow Companies Trust Us
Unlike generic call centers, we only serve the towing and roadside industry. Our dispatchers are trained on the platforms you already use, including Towbook, Agero, NSD, and AAA network protocols. We answer every call promptly, dispatch with clarity, and document every step—just like your in-house team would.
We’ve helped towing businesses across the country:
- Reduce payroll costs without sacrificing responsiveness
- Eliminate overnight staffing headaches
- Improve dispatch efficiency and driver satisfaction
Our Promise
- No contracts
- No hidden fees
- Full transparency in every interaction
We’re not just another dispatch vendor—we’re your partner. Our mission is simple: keep your phones covered, your trucks moving, and your business growing.